If your new hardware is lost, damaged or stolen – don’t panic.

Firstly, let us know about it by opening a ticket on Byte.Support so that we can log the issue with Jigsaw24 and get the SIM card and phone blocked.

We’ll then look to arrange a repair or replacement if possible, which will be shipped to your home site or office.

<aside> 💡 Note: In the event that you break, lose or damage any of your mobile devices, the company reserves the right to administer a £100 charge for each mobile device that is broken, lost or damaged.

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