This depends on the nature of the issue:
If the issue is a hardware problem with the handset itself (like a faulty battery or damaged display) then you can get in touch directly with our friends at Jigsaw24 and they will make the necessary arrangements for a repair or replacement.
If the issue is a general IT query, then you can open a ticket with us at Byte.Support and we’ll see how we can help you.
If you are not sure who to contact, open a ticket on Byte.Support and we will advise on next steps.
Note: we are not able to support Fourth’s Riskproof app – for issues with this, please contact Fourth support directly at [email protected].
Email: [email protected] | Phone: 03332 400888
Email: [email protected] | Web: https://byte.support